{"lang":"en","id":10093855,"reference":"SR/01423/25","notification_type":"A12","published":"2025-04-08T14:44:15.027Z","modified":"2026-07-10T10:11:47.518Z","weekly_report":"Report-2025-15","title":{"text":"Passenger car / Light commercial vehicle","en":"Passenger car / Light commercial vehicle","translated":false},"name":{"text":"Passenger car / Light commercial vehicle","en":"Passenger car / Light commercial vehicle","translated":false},"name_specific":"Citroën Berlingo, C4 III, C4X, Spacetourer, Jumpy","brands":["CITROEN"],"models":["e2*2007/46*0530*19 (SPACETOURER / JUMPY 4)","e2*2007/46*0530*20 (SPACETOURER / JUMPY 4)","e2*2007/46*0531*22 (SPACETOURER / JUMPY 4)","e2*2007/46*0624*16 to e2*2007/46*0624*20 (BERLINGO)","e2*2007/46*0625*20 to e2*2007/46*0625*24 (BERLINGO)","e2*2007/46*0625*27 (BERLINGO)","e9*2007/46*6816*10 (C4 V3)","e9*2007/46*6816*11 (C4 V3)","e9*2007/46*6816*12 (C4 V3)","e9*2007/46*6816*13 (C4X)","e9*2007/46*6816*14 (C4 V3 / C4X)","e9*2007/46*6816*15 (C4 V3 / C4X)","e9*2007/46*6816*16 (C4 V3)"],"barcodes":["NT2"],"batches":["03.05.2022 - 15.03.2023 (C4 V3)","06.05.2022 - 03.04.2023 (BERLINGO)","14.12.2022 - 02.03.2023 (SPACETOURER / JUMPY 4)","18.08.2022 - 02.03.2023 (C4X)"],"category":{"key":"motor.vehicles","source_key":"product.category.motor.vehicles","label":"Motor vehicles","en":"Motor vehicles","translated":false},"category_other":null,"risks":[{"key":"injuries","source_key":"riskType.injuries","label":"Injuries","en":"Injuries","translated":false}],"risk_other":null,"risk_description":{"text":"The software supposed to prevent the engine from stopping suddenly and to transmit data to customer service is not working properly. This can lead the ‘Ready’ mode to be unavailable after the vehicle has been started, to an acceleration power's loss and to the engine suddenly cutting out while driving. This increases the risk of accidents and injuries.","en":"The software supposed to prevent the engine from stopping suddenly and to transmit data to customer service is not working properly. This can lead the ‘Ready’ mode to be unavailable after the vehicle has been started, to an acceleration power's loss and to the engine suddenly cutting out while driving. This increases the risk of accidents and injuries.","translated":false},"legal_provisions":{"text":"The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.","en":"The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.","translated":false},"description":{"text":"Passenger car / Light commercial vehicle equipped with high-voltage batteries.","en":"Passenger car / Light commercial vehicle equipped with high-voltage batteries.","translated":false},"packaging":null,"origin_country":{"code":"FR","label":"France","en":"France","translated":false},"notifying_country":{"code":"FR","label":"France","en":"France","translated":false},"counterfeit":{"key":"option.no","source_key":"option.no","label":"No","en":"No","translated":false},"sold_online":{"key":"option.no","source_key":"option.no","label":"No","en":"No","translated":false},"online_trader":null,"professional_use":false,"corrigendum":null,"measures":[{"category":{"key":"measure.category.recall.of.product.from.consumers","source_key":"measure.category.recall.of.product.from.consumers","label":"Recall of the product from end users","en":"Recall of the product from end users","translated":false},"details":null,"type":{"key":"measure.type.voluntary","source_key":"measure.type.voluntary","label":"Voluntary measures","en":"Voluntary measures","translated":false},"taken_by":{"key":"measure.operator.manufacturer","source_key":"measure.operator.manufacturer","label":"Manufacturer","en":"Manufacturer","translated":false},"effective":"2025-03-24"}],"photos":[{"id":10955553,"thumb":"https://cdn.weblocally.com/safety-gate/10093855/10955553-t.webp","full":"https://cdn.weblocally.com/safety-gate/10093855/10955553-f.webp"},{"id":10955554,"thumb":"https://cdn.weblocally.com/safety-gate/10093855/10955554-t.webp","full":"https://cdn.weblocally.com/safety-gate/10093855/10955554-f.webp"},{"id":10955555,"thumb":"https://cdn.weblocally.com/safety-gate/10093855/10955555-t.webp","full":"https://cdn.weblocally.com/safety-gate/10093855/10955555-f.webp"},{"id":10955556,"thumb":"https://cdn.weblocally.com/safety-gate/10093855/10955556-t.webp","full":"https://cdn.weblocally.com/safety-gate/10093855/10955556-f.webp"}],"url":"https://safety.weblocally.com/en/alert/10093855","api_url":"https://safety.weblocally.com/api/v1/alerts/10093855?lang=en","source_url":"https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10093855","license":"Data © European Union, Safety Gate. Reuse authorised provided the source is acknowledged."}