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A12/00823/20

Passenger car

Mazda · 3, CX-30

Country of origin
Japan
Notifying country
Portugal
Counterfeit
No
Open the alert on the European Commission website ↗

What is the danger

Mazda 3: Due to inappropriate software of the powertrain control module (PCM), the automatic idling restart (IR) may fail to restart the engine after idle stopping (i-stop), causing it to stall and increasing the risk of an accident; Mazda 3 and CX-30: Due to inappropriate software, the powertrain control module (PCM) may incorrectly judge the half clutch condition as clutch disengaged condition and lower the engine torque to reduce the engine speed to idling condition. This can cause the engine to stall, increasing the risk of an accident.

Measures taken

  1. Recall of the product from end users Voluntary measuresTaken by: Distributor

Product

Description
Model series BP (Mazda 3), DM (Mazda CX-30); equipped with Mazda M Hybrid and automatic idling restart (IR) system.
Packaging
VIN ranges: JMZ BP**** 01 100082 – 127853 (Mazda 3 with M Hybrid); JMZ BP**** 01 100076 – 137388 (Mazda 3 with M Hybrid and Manual Transmission); JMZ DM**** 00 100118 – 114241 (Mazda CX-30 with M Hybrid and Manual Transmission.
Brand
Mazda
Model / type
e13*2007/46*1972*1, *2, *3, *5 (Mazda 3)e13*2007/46*2041*00 , *01 (Mazda CX-30)
Barcode
AK070A
Batch
From 7 May 2019 to 30 August 2019 (Mazda CX-30 with M Hybrid and Manual Transmission)From 7 November 2018 to 5 September 2019 (Mazda 3 with M Hybrid and Manual Transmission)From 8 November 2018 to 3 July 2019 (Mazda 3 with M Hybrid)

Original source

Data comes from the official Safety Gate system of the European Commission.

Alert number
A12/00823/20 ↗
Weekly report
Report-2020-23
Published
27 May 2020
Modified
25 November 2021

© European Union, Safety Gate · https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10001315

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