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A12/01370/21

Passenger car

Lexus | Toyota · Corolla, Yaris, Highlander, RAV4, UX200, UX300e

Country of origin
Japan
Notifying country
Portugal
Counterfeit
No
Open the alert on the European Commission website ↗

What is the danger

Due to a specific software update error that can cause an abrupt reset, the Data Communication Module (DCM) may become damaged. As a result, it will no longer be possible to initiate an emergency call using the eCall system.

Requirements breached

The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures taken

  1. Recall of the product from end users Voluntary measuresTaken by: Importer

Product

Description
Toyota model codes: Corolla TMMT (MZEA11, ZRE210, ZWE211, ZWE213), Corolla TMUK (MZEH12, NRE210, ZWE211), GR Yaris (GXPA16), Yaris TMMF (KSP211, MXPA11, MXPH11), Highlander (AXUH78), RAV4 HEV (AXAH52, AXAH54, AXAL52, AXAL54, MXAA52, MXAA54), RAV4 PHVE (AXAP54).
Packaging
Lexus model codes: UX200/250h (MZAA10, MZAH10, MZAH15), UX300e (KMA10); Model year: 2020~2021. Vehicles equipped with a DCM (Data Communication Module) that supports an emergency calling system (eCall).
Brand
LexusToyota
Model / type
e6*2007/46*0318*04, e6*2007/46*0316*03, e6*2007/46*0454*00, e6*2007/46*0437*01 e6*2018/858*00001*00, e6*2007/46*0429*00, e6*2007/46*0289*04, e6*2007/46*0263*03, e6*2007/46*0448*01.
Barcode
21SMD-073
Batch
Corolla TMMT: 31.10.2020 - 23.02.2021Corolla TMUK: 8.09.2020 - 16.03.2021GR Yaris: 30.09.2020 - 05.03.2021Highlander: 02.11.2020 - 06.04.2021RAV4 HEV: 04.08.2020 - 24.03.2021RAV4 PHVE: 08.06.2020 - 09.03.2021UX200/250h: 04.11.2020 - 15.03.2021UX300e: 19.08.2020 - 23.03.2021Yaris TMMF: 09.07.2020 - 14.04.2021

Original source

Data comes from the official Safety Gate system of the European Commission.

Alert number
A12/01370/21 ↗
Weekly report
Report-2021-39
Published
27 September 2021
Modified
5 April 2024

© European Union, Safety Gate · https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10004450

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