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A12/00876/22

Passenger car

Citroen et DS automobile · Citröen C5 aircross / DS7 Crossback

Country of origin
France
Notifying country
France
Counterfeit
No
Sold online
No
Open the alert on the European Commission website ↗

What is the danger

The electrical supply to the water heater unit can shut off too soon when the vehicle is stopped. Fuel can therefore remain in the heater, producing smoke and fuel leakage. Moreover, the information about atmospheric pressure sent by the BSI to the water heating unit is incorrect, so the unit is unable to operate. The unburnt fuel may remain inside the unit may produce smoke when next activated and fuel may potentially leak, increasing the risk of fire.

Requirements breached

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures taken

  1. Recall of the product from end users Voluntary measuresTaken by: ManufacturerIn force from: 5 April 2022

Product

Description
Passenger car
Brand
Citroen et DS automobile
Model / type
C5 aircross e2*2007/46*0642*01 à 14DS7 Crossback (X74) e2*2007/46*0601*00 - 13
Barcode
HWZ
Batch
C5 aircross 20/06/2018 - 11/10/2021DS7 CROSSBACK 19/04/2017 - 26/11/2022

Original source

Data comes from the official Safety Gate system of the European Commission.

Alert number
A12/00876/22 ↗
Weekly report
Report-2022-24
Published
16 June 2022
Modified
7 September 2022

© European Union, Safety Gate · https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10005962

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