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A11/00064/23

Roof window

Velux

Construction productsElectric shock
Country of origin
Denmark
Notifying country
Poland
Open the alert on the European Commission website ↗

What is the danger

A build-up of condensation in the actuator compartment can result in metallic parts of the flat roof window construction being conductive. Live parts may become accessible, the user may receive an electric shock.

Requirements breached

The product does not comply with the Construction Products Regulation.

Measures taken

  1. Temporary ban on the supply, offer to supply and display of the product Voluntary measuresTaken by: Manufacturer
  2. Warning consumers of the risks Voluntary measuresTaken by: Manufacturer
  3. Recall of the product from end users Voluntary measuresTaken by: Manufacturer

Product

Description
Mains powered, remote-controlled flat roof window. To be installed in ceilings at a minimum height of 2.5 meters from the floor. Sold between July 2021 and April 2023. The affected products are marked with the combination of the product name CVU and the 7th and 8th digits of the product code.
Brand
Velux
Model / type
CVU - New Generation Glass Rooflight
Batch
7/2021-4/2023

Original source

Data comes from the official Safety Gate system of the European Commission.

Alert number
A11/00064/23 ↗
Weekly report
Report-2023-22
Published
10 July 2023
Modified
28 September 2023
Corrigendum
At the request of the notifying authority, notification A11/00066/23 has been withdrawn. A12/01311/23 a new measure has been added at the request of the notifying authority.

© European Union, Safety Gate · https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10009123

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