
Heatable soft toy
Biosynex
- Country of origin
- People's Republic of China
- Notifying country
- France
- Counterfeit
- No
- Sold online
- Yes
What is the danger
The inner bag of the soft toy overheats when warmed in a flatbed microwave without the presence of an additional glass of water during heating. This overheating may cause fire and burns.
Requirements breached
The product does not comply with the requirements of the Toy Safety Directive.
Measures taken
- Recall of the product from end users Voluntary measuresTaken by: Manufacturer
- Warning consumers of the risks Voluntary measuresTaken by: OtherIn force from: 5 September 2025
- Withdrawal of the product from the market Voluntary measuresTaken by: Manufacturer
- Removal of this product listing by the online marketplace Voluntary measuresTaken by: OtherIn force from: 29 July 2025
- Recall of the product from end users Compulsory measuresTaken by: ManufacturerIn force from: 9 March 2023
- Removal of this product listing by the online marketplace Voluntary measuresTaken by: OtherIn force from: 5 September 2025
Product
- Description
- 8 models of Disney character soft toys, heatable, without removable covers. The product is sold online.
- Packaging
- The goods are presented individually in transparent plastic bags. These bags display safety warnings relating only to the plastic bags.
- Brand
- Model / type
- Barcode
- Batch
Original source
Data comes from the official Safety Gate system of the European Commission.
- Alert number
- A12/01749/23 ↗
- Weekly report
- Report-2023-31
- Published
- 19 September 2025
- Modified
- 19 September 2025
- Corrigendum
- Notification has been updated with an additional measures at the request of the notifying authority.
© European Union, Safety Gate · https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10009592
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