Passenger van / Light commercial vehicle

What is the danger

The telematics unit for e-Call may not work as required. The Public Safety Answering Points (PSAPs), the automatic callback function from the PSAP, to the vehicle does not work. The PSAP cannot automatically re-establish the connection with the vehicle if the initial connection has ended.This can hinder or delay emergency assistance, treatment of injuries.

Requirements breached

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures taken

1. Recall of the product from end users Voluntary measuresTaken by: Importer

Product

Description

Frame Code Proace City (BKYMA, BKYMD, BPZMA, BPZMD) and Proace City BEV (BPZMA); model year: 2022.

Brand

Toyota

Model / type

e2*2007/46*0685*00, e2*2007/46*0685*01, e2*2007/46*0685*03, e2*2007/46*0685*05, e2*2007/46*0685*08, e2*2007/46*0685*09, e2*2007/46*0686*01, e2*2007/46*0686*02, e2*2007/46*0686*07.

Barcode

CI23-024

Batch

02.12.2019 - 30.06.2022