Passenger car

Lexus and Toyota · AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,YARIS

Motor vehiclesInjuries

Country of origin: Japan
Notifying country: Portugal
Counterfeit: No

Open the alert on the European Commission website ↗

What is the danger

Due to a specific software update error that can cause an abrupt reset, the data communication module (DCM) may not restart at the next ignition cycle. It will no longer be possible to initiate an emergency call using the eCall system, increasing the risk of injuries, delayed assistance in the event of an accident.

Requirements breached

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures taken

Recall of the product from end users Voluntary measuresTaken by: Importer

Product

Description: Passenger car, model year: 2020 - 2023; Frame Code: ES (AXZH10), NX (AAZH20, AAZH25, AAZH26), RX (AALH15, AALH16, TALH17), RZ (XEBM15), UX (KMA10, MZAA10, MZAH10, MZAH15), AYGO (KGB70), bZ4X (XEAM10, YEAM15), CAMRY (AXVH71), C-HR TMMT (MAXH10, MAXH20, MAXH25, ZYX11, ZYX20), COROLLA (MZEA11, MZEH12)
Brand: Lexus and Toyota
Model / type: e21*NKS*0071*10, e6*2007/46*0250*06, e6*2007/46*0263*06, e6*2007/46*0263*07, e6*2007/46*0289*06, e6*2007/46*0316*05, e6*2007/46*0316*06, e6*2007/46*0318*06, e6*2007/46*0318*07, e6*2007/46*0338*07,e6*2007/46*0429*02, e6*2007/46*0437*04, e6*2018/858*00013*03, e6*2018/858*00060*00, e6*2018/858*00081*00, e6*2018/858*00081*01, e6*2018/858*00144*01, e6*2018/858*00186*00, e6*2018/858*00186*01,e6*2018/858*00209*00, e6*2018/858*00260*00, e6*2018/858*00264*00
Barcode: 23SD-101
Batch: - AYGO (27/09/2022 - 03/08/2023); - bZ4X (29/03/2022 - 04/07/2023); - CAMRY (19/05/2023 - 30/06/2023); - C-HR TMMT (05/01/2022 - 01/08/2023); - COROLLA (23/11/2020 - 04/08/2023);- COROLLA (09/10/2020 - 17/01/2023); - COROLLA CROSS (20/06/2022 - 04/07/2023); - HIGHLANDER (02/02/2023 - 12/06/2023); - HILUX (07/09/2021 - 05/06/2023); - MIRAI (26/01/2023 - 27/04/2023);- ES (12/01/2023 - 26/06/2023); - NX (16/11/2021 - 10/07/2023); - RX (20/12/2022 - 03/07/2023); - RZ (02/02/2023 - 29/06/2023); - UX (09/09/2022 - 06/07/2023);- PRIUS PHEV (15/03/2023 - 07/07/2023); - RAV4 (06/10/2022 - 18/07/2023); - RAV4 PHEV (24/11/2022 - 07/07/2023); - YARIS (14/06/2021 - 03/08/2023); - YARIS CROSS (15/07/2021 - 28/07/2023);