← All products
A12/02485/24

Bus

Mercedes-Benz · eCitaro, Citaro, Capacity

Country of origin
Germany
Notifying country
Germany
Counterfeit
No
Professional product
Yes
Open the alert on the European Commission website ↗

What is the danger

A faulty screw connection could cause the stop block in the lower door-leaf track to become displaced or detached. If this occurs, the door leaf might come loose from its track unnoticed, especially on rough roads or with light pressure from inside. This could cause the lower edge of the door to swing outwards posing a risk to passengers.

Requirements breached

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures taken

  1. Recall of the product from end users Voluntary measuresTaken by: Manufacturer

Product

Description
Bus
Brand
Mercedes-Benz
Model / type
e1*2007/46*0087*16,*17,*25,*35 (628 02), e1*2007/46*0090*12-*14,*16,*20,*24-*26,*30-*31 (628 03), e1*NKS*0050* (628 09), e1*2007/46*1985*01,*04,*05,*12,*13 (628 10), e1*2007/46*2083*02 (628 11)
Barcode
72.00M24285A
Batch
17-01-2017 to 7-02-2024

Original source

Data comes from the official Safety Gate system of the European Commission.

Alert number
A12/02485/24 ↗
Weekly report
Report-2024-35
Published
28 August 2024
Modified
4 August 2025

© European Union, Safety Gate · https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10014203

Your reaction
Found a mistake? Let us know

Only the site administrator will see your message.