Passenger van / Light commercial vehicle

Toyota · Proace City BEV, Proace City Verso BEV, Proace BEV, Proace Verso BEV

Motor vehiclesInjuries

Country of origin: France
Notifying country: Portugal
Counterfeit: No

Open the alert on the European Commission website ↗

What is the danger

Due to an error in the software calibrations of the traction high voltage battery control unit, a false detection of the battery cell voltage and/or the battery temperature can occur. This can lead the failsafe system to cut the motor power to prevent any damage to the battery, causing a loss of drive. This can increase the risk of accidents and injuries.

Requirements breached

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures taken

Recall of the product from end users Voluntary measuresTaken by: Importer

Product

Description: Passenger van / Light commercial vehicle. Model (Model Code): Proace City BEV (BPZS22, BPZS42, BPZS43), Proace City Verso BEV (BKYS41, BKYS21), Proace BEV (MDZS42, MDZS62), Proace Verso BEV (MPYS61, MPYS41). Model Year: 2022 and 2023.
Brand: Toyota
Model / type: e2*2007/46*0537*19e2*2007/46*0685*11e2*2007/46*0685*12e2*2007/46*0685*13e2*2007/46*0686*12e2*2007/46*0686*13e2*2007/46*0686*14
Barcode: CI25-007
Batch: 11.07.2022 - 21.02.2023

Original source

Data comes from the official Safety Gate system of the European Commission.

Alert number: SR/01299/25 ↗
Weekly report: Report-2025-15
Published: 3 April 2025
Modified: 10 August 2026
Corrigendum: Notification SR/01287/25: at the request of the notifying authority the notification has been updated with additional information on the measures taken by online marketplaces for this product. Notification SR/01414/25: at the request of the notifying authority the notification has been updated with additional information on the measures taken by online marketplaces for this product. Notification SR/01436/25: at the request of the notifying authority the notification has been updated with additional information on the measures taken by online marketplaces for this product. Notification SR/01359/25: at the request of the notifying authority the notification has been updated with additional information on the measures taken by online marketplaces for this product. Notification SR/01377/25: at the request of the notifying authority the notification has been updated with additional information on the measures taken by online marketplaces for this product. Notification SR/01406/25: at the request of the notifying authority the notification has been updated with additional information on the measures taken by online marketplaces for this product. OR/00049/25 has been withdrawn at the request of the national authority following a reassessment of the product.