SR/02883/2531 July 2025

Electric bicycle

Ridstar · Q20-Plus, Q20-Mini, E26 Pro

Country of origin: People's Republic of China
Notifying country: United Kingdom in respect of Northern Ireland
Sold online: No

Open the alert on the European Commission website ↗

What is the danger

The charger has poor quality connections with fan wires soldered directly to the Printed Circuit Board. Moreover, the creepage and clearance distances between the primary and the secondary circuit of the transformer are insufficient. Additionally, the distance from the live pin to the outside edge is insufficient. The user can touch the accessible live parts and receive an electric shock. Furthermore, the charger and plug can overheat and cause a fire if left unattended.

Requirements breached

The product does not comply with the Regulation on the approval and market surveillance of two- or three-wheel vehicles and quadricycles.

Measures taken

Import rejected at border Compulsory measuresTaken by: ImporterIn force from: 6 May 2025

Product

Description: Lithium-ion battery-powered bicycle with wall plug charger.
Brand: Ridstar

Original source

Data comes from the official Safety Gate system of the European Commission.

Alert number: SR/02883/25 ↗
Weekly report: Report-2025-32
Published: 31 July 2025
Modified: 27 August 2025
Corrigendum: OR/00124/25: an additional measure was added to the notification following instructions from the notifying authority. Notification SR/02854/25: at the request of the notifying authority the notification has been updated with additional information on the traceability and measures taken. SR/02904/25: an additional measure was added to the notification following instructions from the notifying authority.