Passenger van / Light commercial vehicle

Toyota · Proace, Proace Verso, Proace City, Proace City Verso (ICE and BEV)

Motor vehiclesInjuries

Country of origin: France
Notifying country: Portugal
Counterfeit: No

Open the alert on the European Commission website ↗

What is the danger

A software issue may cause both the multimedia screen and the instrument cluster to turn completely black when the vehicle is started. When this occurs, the displays do not recover. As a result, the driver cannot see essential driving information such as vehicle speed, fuel level, or warning indicators. Driving without this information increases the risk of an accident.

Requirements breached

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures taken

Recall of the product from end users Voluntary measuresTaken by: Importer

Product

Description: Passenger van / Light commercial vehicle. Model year: 2024 - 2025.
Brand: Toyota
Model / type: e2*2007/46*0538*26e2*2007/46*0685*19 - e2*2007/46*0685*21e2*2007/46*0537*20e2*2007/46*0537*21e2*2007/46*0538*24e2*2007/46*0538*27
Barcode: CI25-042
Batch: 20.03.2024 - 30.07.2025