
Personal music player
COWON · PLENUE
Communication and media equipmentDamage to hearing
- Country of origin
- Republic of Korea
- Notifying country
- France
- Sold online
- Yes
Requirements breached
The continuous sound pressure level is too high, which may cause permanent hearing damage to the user of the personal music player. The product does not comply with the relevant European standard EN 62368.
Measures taken
- Recall of the product from end users Voluntary measuresTaken by: DistributorIn force from: 13 October 2016
- Withdrawal of the product from the market Voluntary measuresTaken by: DistributorIn force from: 13 October 2016
Product
- Description
- Personal music player (MP3 player) in rectangular block form, mostly black with a gold or silver border. Sold in an up-market cardboard box with foam padding. To note: the company has since performed a software update of the product and all new products sold after November 2016 are compliant.
- Brand
- Model / type
- Batch
Original source
Data comes from the official Safety Gate system of the European Commission.
- Alert number
- A12/1686/16 ↗
- Weekly report
- Report-2016-051
- Published
- 13 December 2016
- Corrigendum
- Notification A12/0502/16, in Report-2016-017, has been downgraded to art 11 due to new assessment of the applicable standard and risk (A11/0130/16). Notification A12/1677/16 has been withdrawn from Report-2016-050 following request of the notifying national authority. The production dates in notifications A12/1571/16 and A12/1572/16, in Report-2016-048, have been updated following new information on the extension of the recall.
© European Union, Safety Gate · https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/236926
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